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Support Specialist
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Use MyEEE

UCInetID Issues

Learn about UCInetIDs — Who can sign in to EEE?

To sign in to EEE, you must have a UCInetID. UCInetIDs are assigned to faculty, staff, and students by the Office of Information Technology (OIT).

Applicants (cannot login to EEE)

UCI applicants receive a UCInetID that can be used to login to MyAdmissionsApplication@UCI. However, applicant UCInetIDs are not accepted on EEE. To login to EEE, you must be a UCI student, staff or faculty member. Visit MyAdmissions Application@UCI and Message Center for your admission status or visit the OIT — Applicant FAQ to learn more.

Newly admitted students (cannot login to EEE)

Newly admitted students cannot login to EEE until they become officially enrolled in classes. For instance, new students registered for classes in the Fall quarter can usually begin logging in ahead of time during the Summer, typically by July.

Newly enrolled students

Newly enrolled students can login to EEE within 4 hours of enrollment in Fall, Winter, or Spring classes and within 24 hours of enrollment in Summer classes.

Extension students

Extension students may need to contact University Extension to request UCInetIDs on as as-needed basis.

Generally, Extension students enrolled in regular undergraduate classes at UCI are given UCInetIDs, while Extension students taking classes that are offered only through University Extension are not.

Faculty and staff

Faculty and staff are assigned UCInetIDs as soon as Payroll begins sharing their information with OIT. Payroll begins sending OIT employee information after the employee is entered in the payroll system, and his or her employment start date has passed.

Learn about employee and student ID numbers

Employee ID Number

An employee ID number is assigned to each person employed by UCI. If you are an employee, you will need your employee ID number to activate your UCInetID, which allows you to access online services, such as EEE and UCI email.

Your employee ID number starts with 09 and is printed on your pay stub. You can also check with payroll personnel to get your employee ID number.

Student ID Number

A student ID number is assigned to each student at UCI. If you are a student, you will need your student ID number to activate your UCInetID, which allows you to access online services, such as EEE and UCI email.

Your student ID number can be found on your ID card. To obtain an ID card, visit The Hill (formerly the UCI Bookstore).

Your card serves as your source of identification on campus, and it is important to have it with you at all times. If you lose your card, get a replacement through The Hill.

Change your UCInetID and/or password

Change UCInetID

UCInetIDs may be changed free of charge under limited circumstances:

  • Legal name change
  • Data processing errors
  • Hardship cases
  • First-time requests from faculty, staff, and graduate students

In other cases, a UCInetID change may be subject to a small fee.

Change password

It is recommended that you periodically change your UCInetID password. Should you ever suspect that your password has been compromised, change it immediately.

Do not share your password with anyone. OIT and EEE staff will never ask you for your password.

Sign in to EEE

  1. On the front page of EEE, press Secure Sign In.

    signin button

    Or, on any EEE page, click Login in the upper-right of the blue navigation bar.

    login link

  2. Enter your UCInetID and password.
  3. Press Login.
You should now be logged in to EEE.

If you are having difficulty logging in, review our troubleshooting steps.

View different terms

By default, EEE displays the current term. You can go back to view older terms at any time.

Semesters are for Law School classes only
The EEE term menu includes semesters for classes in the Law School. Semesters are only for Law School classes and all other classes are shown in the regular term view.
  1. Find the selection menu in the upper-right.
  2. Choose the desired quarter (or semester, for Law School classes only) or choose "View all terms ›".
    term selection
  3. Press Change Term.
You should now be viewing your EEE resources for the selected term, or a list of all terms.

Learn about Law Fall/Spring vs. Fall/Spring Qtr

Starting in Fall 2009, the EEE term selection menu will include two new selections in Fall and Spring: Law Fall and Law Spring.

term selection

Law Fall and Law Spring are semester views for Law School classes only.
Unless you are enrolled in or teaching a class that is offered through the UCI Law School, you will not have classes in Law Fall and Law Spring semesters.

For all other Fall and Spring classes, select the Fall or Spring Qtr (quarter) view instead.

Troubleshooting

Forgotten UCInetID password

Your UCInetID password is handled by the Office of Information Technology (OIT). Your password is encrypted and the OIT Help Desk staff cannot tell you what your password was.

If you activated your UCInetID after July 2003, you were asked to choose a security question and answer for identification. You can reset your password online yourself.

If you activated your UCInetID before July 2003 or if you cannot remember your security question and answer, please contact the OIT Help Desk at (949) 824-2222 for further assistance.

Learn about cookies

A cookie is a small piece of information that is downloaded from a web page through your browser and then semi-permanently stored on your computer. It is not a virus and will not harm your computer.

In order to utilize EEE your browser must accept cookies.
EEE cookies utilize stored information, such as your UCInetID, to provide you access to tools and information without requiring you to login more than once each session.

Click here to see if you have cookies enabled!

Enable cookies

Cookies are "enabled" (or accepted) by default.

However, if you are having difficulties with EEE identification you can enable cookie preferences by following these steps:

Firefox:

  1. Press the orange Firefox tab on the upper-left of the window.
  2. Click Options.
  3. Select the Privacy tab.
  4. Under the "History" section, select Use custom settings for history from the menu.
  5. Check the box labeled "Accept cookies from sites."
  6. Press OK.

Internet Explorer 9:

  1. Click the gear icon at the upper-right of the window.
  2. Click Internet Options.
  3. Select the Privacy tab.
  4. Under the "Settings" section, set the slider to anything except "Block All Cookies".
  5. Press OK.

Internet Explorer 7 and 8:

  1. Go to the "Tools" menu.
  2. Click Internet Options.
  3. Select the Privacy tab.
  4. Under the "Settings" section, scroll down to "Accept All Cookies."
  5. Press OK.

Chrome:

  1. Click the menu icon at the upper-right of the window.
  2. Click Settings.
  3. Click Show advanced settings.
  4. Under the "Privacy" section, press Content settings....
  5. Under the "Cookies" section, select Allow local data to be set (recommended).
  6. Press OK.

Safari:

  1. Go to the "Safari" menu.
  2. Select "Preferences..."
  3. Click Security.
  4. Next to "Accept Cookies:" click the "Always" or "Only from sites you navigate to" radio button.
  5. Close the preferences window.

What is my current browser?

To determine your current browser version in most PC browsers, select "Help" from the main browser menu bar across the top, then select "About." This will give you the name of your browser and its version number.

To determine your current browser version in most Mac browsers go to the first menu item in the main menu bar (Typically the application name, such as "Firefox") and select "About [browser name]." This will give you the name and version number of your browser.

Download the latest browsers

EEE is accessible on most versions of popular browsers.

If you would like to upgrade your current browser version, please select one of the links below. A separate window will open to the official download page for the program.

Error — IP mismatch

Mismatched IP address can cause error messages when signing in to EEE through WebAuth.

What is an IP address?

An IP address (Internet Protocol address) is a unique address that is given to all devices that utilize the internet.

When do IP mismatches occur?

IP mismatches occur when you log into WebAuth with one IP address, and later on, your IP address changes. For example, this can happen when switching from a wired to wireless connection at some locations with a laptop computer, or it can occur behind the scenes with certain internet providers.

What to do if you get an IP mismatch error:

  • Try to sign in again.
  • Clear the cache.
  • Clear the history.
  • Close and reopen your browser.
  • Try using Virtual Private Network (VPN) available through OIT (see below).

If none of the above suggestions fix the problem, please contact us.

Error — Bouncing back to EEE home after unsuccessful login

If you enter your UCInetID and password correctly and hit "Sign In," but are taken back to the EEE home page, this means you do not have cookies enabled on your browser.

Error — Bouncing back to login page

If the login page reloads and you appear to be logged in, but cannot access the EEE website while logged in, this may mean you are not yet eligible to EEE (eg: if you are a newly admitted student, not yet registered for classes).

Please review Learn about UCInetIDs — Who can sign in to EEE?; if you are an enrolled student, staff, or faculty member and believe you should be able to login to EEE, please contact us.

Error — Invalid Login

The "invalid login" error message means that your UCInetID and/or password were not entered correctly.

If you have forgotten your UCInetID or password, it will need to be reset.